
State Farm® Insurance Agent Ladd Hidalgo
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Latoya Singleton
April 21, 2025
"Thanks to Nikki I have a better rate on my auto and renters insurance . I am a happy customer! Thanks so much if you are looking to beat your current rates please call Nikki at State Farm !!! 5/5 very professional !!!"
Ravin Neal
April 12, 2025
"Mrs Charlotte is very sweet and professional keep up the good work."
Emery Janson
April 1, 2025
"Nikki and charlotte from State Farm were very helpful to me and explained everything to me well about my policies. They are both very professional and nice."
"Thank you for taking the time to leave such a positive review! We are thrilled to hear that Nikki and Charlotte provided you with helpful and thorough explanations regarding your policies. Our team strives to deliver professional and friendly service, and it's wonderful to know that they made a positive impact on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in State Farm!"
Michele Oliver
March 26, 2025
"Love working with charlotte!! She is very professional!! She is very helpful with any questions that I have!!"
"Thank you for your wonderful feedback! We are delighted to hear that you enjoy working with Charlotte and find her professional and helpful. It's our goal to provide exceptional service and support, and we’re glad that Charlotte is meeting your needs. If you have any more questions or need assistance, please feel free to reach out. We truly appreciate your trust in us!"
Makayla chapman
March 25, 2025
"Had to file a claims and my insurance lady was the best.. Mrs Charlotte handled every thing with ease thank you for all the help"
"Thank you for sharing your experience with us! We're so pleased to hear that Charlotte was able to assist you with your claim and make the process easier for you. Providing support during such times is our priority, and it’s wonderful to know that Charlotte met your needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We appreciate your kind words!"
Sheri Skipper
March 19, 2025
"Charlotte is always so friendly and helpful."
Miltisha Seymore
February 12, 2025
"I'm very happy with the State Farm I do business with they have friendly staff such as Ms. Charlotte who is very easy to talk to and she also helps me understand my policies, she is friendly and helpful!"
H1ghP3r
February 10, 2025
"State Farm has been really good to me! Charlotte has helped out a lot with any issues I had."
Dianna Thibodeaux
February 4, 2025
"Thanks Mrs.Charotte for the great customer service your help was very appreciated"
Jessica Meche
January 30, 2025
"Excellent service! Quick and friendly! So glad I switched!"
Donn Dees
January 23, 2025
"Excellent help and very nice, willing to serve people with a welcome smile, especially Charlotte and Ayla."
Neil Reed
January 10, 2025
"Great people and great service each and every time you call thanks Charlotte for your help today"
ray pickering
December 17, 2024
"Nikki was very helpful and easy to work with."
Blaine Easley
December 16, 2024
"Always so professional and friendly. Called to do a claim on my vehicle and Mrs. Charlotte took care of me, she was very helpful, quick, and friendly. Definitely the best insurance group if dealt with hands down!"
Lynn Conner
December 12, 2024
"Great customer service. Ask for Charles."
Kolby Guidry
December 11, 2024
"Good service."
Ebony Wilridge
November 25, 2024
"Very helpful. Quick response."
Brenda Verret
November 21, 2024
"Nikki made the process of adding homeowner’s coverage seamless and so stress-free! Thank you, Nikki!!"
Keith Hanks
November 14, 2024
"I have been with State Farm since I’m 15 years old and I will turn 64 this month in all these years I have never meet a more caring professional person like charlotte I recently ran into a problem beyond my control and I called her to see my options charlotte went Thu everything searched everything and contacted customer service for me she made the worst experience of my like so easy she stayed in contact Thu the whole process and never once did she not answer r call back when I needed her I know there r good people left but she is the exception to the rule State Farm is lucky to have her as a employee and I hope they realize the value of her"
Mike
November 14, 2024
"I would like to Thank Charlotte , she very helpful and great at her job ,"
"Thank you!!!"
Trista Hooper
November 11, 2024
"I have been with State Farm for over 10 years and have always been pleased with their service! Ladd Hidalgo's team will go above and beyond to help assist in your insurance needs. Alya has always been who I've dealt with at his office and she is amazing! She knows her stuff and will even help in relaying messages to claims for you! Sure I pay a little more than what other insurance companies have quoted me, however they never hesitate to help when I need it, so it pays to pay a little extra! 😀"
"Thank you!!!! :) "
Whit Myers
November 8, 2024
"Incredibly kind staff all around. My experience with Nikki was easy-going and stress-free."
"Thank you! We appreciate your business! "
Clinton Worrell
November 8, 2024
"I changed my policy to a new vehicle. They made it super easy with a simple phone call."
"Thank you so much!"
Eli David
November 1, 2024
"Great service! Mrs. Charlotte gave me excellent service and great prices! Would definitely do business here again!!"
"Thank you, Eli! "
Dwight Quebodeaux
October 23, 2024
"Great service and nice lady, Nikki T helped me with my insurance needs and gave me great prices i couldn't refuse. Very helpful"
"Thank you so much!"