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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hope Morvant

April 5, 2024

5  out of  5 rating by Hope Morvant
"I can only say how much I appreciate the outstanding srervice I get from Charlotte & Ayla!! Their always so friendly & ready to help!"
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RANICSHA ALLEN

April 5, 2024

5  out of  5 rating by RANICSHA ALLEN
"The process to get insurance was smooth and easy!"
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Renise Cormier

March 20, 2024

5  out of  5 rating by Renise Cormier
"I “Love “ Mrs. Charlotte anytime I need assistance, she is a phone call away. I reside in Dallas, Tx and she is my go to on everything with State Farm. I would recommend Ladd Hidalgo State Farm!"
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Victoria Mccarty

March 14, 2024

5  out of  5 rating by Victoria Mccarty
"Mrs.Nickey was very helpful and I had an amazing experience getting insurance in my name and in my price range she really understood everything I needed and I’m glad to have her help."
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Karen Brown

March 8, 2024

5  out of  5 rating by Karen Brown
"Charlotte is very courteous and helpful."
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Tyra Wittner

March 5, 2024

5  out of  5 rating by Tyra Wittner
"Anytime I have an issue they are very nice patient and help me to their best ability ."
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Amanda Shoemake

March 4, 2024

5  out of  5 rating by Amanda Shoemake
"Nikki was amazing. Got me quoted at a much lower rate than I was paying, made it super simple and easy for me. She did all the work I just answered a few questions and am now saving 200 dollars a month."
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ashley broussard

February 27, 2024

5  out of  5 rating by ashley broussard
"Mrs. Charlotte is amazing and very knowledgeable. We had a few questions and she was able to explain everything so we were able to understand what exactly was going on. Responded to us in a very timely manner."
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DON ADAMS

February 17, 2024

5  out of  5 rating by DON ADAMS
"Working with Ms. Nikki at State Farm was truly amazing. She was extremely professional and knowledgeable about the facts she provided about the coverage I was interested in. She went above and beyond to make sure I was happy with the coverage I needed. Thanks, Ms. Nikki for making me yet another satisfied customer with State Farm."
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waldo5690

February 7, 2024

5  out of  5 rating by waldo5690
"Always a pleasure to deal with. Megan was able to help with all my insurance needs and questions. Great rates and great people."
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Chantell

January 26, 2024

5  out of  5 rating by Chantell
"Nikki is amazing! Switching helped me save $140 a month! Thank y’all so much!"
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Kaleb Derousselle

January 24, 2024

5  out of  5 rating by Kaleb Derousselle
"I chose to switch from my old life insurance company to State Farm because my agent Charles LeJune made sure I completely understood my coverage and got me more coverage at a better rate!"
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Veronica Delafosse

January 21, 2024

5  out of  5 rating by Veronica Delafosse
"So incredibly happy I switched agents! Ayla is so accommodating and always willing to go the extra step to make sure I’m always taken care of. Seriously, I cannot thank her enough for the time she has spent making sure I had everything I needed and making sure my needs were met. Ayla is such a great asset to this company!"
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Allen Ballenger

January 19, 2024

5  out of  5 rating by Allen Ballenger
"Charlotte is great."
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Tracey Cormier

January 16, 2024

5  out of  5 rating by Tracey Cormier
"These people are awesome, always willing to help an get the job taken care of. And not to mention the ladies are so sweet! Ms Charlotte an Mrs Ayla are the best!!!"
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Nikki Trahan

January 12, 2024

5  out of  5 rating by Nikki Trahan
"I cannot recommend Megan Gary and the rest of the team at Ladd Hidalgo State Farm!! Got us better rates while keeping us laughing the entire time. Such a family there :)"
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brian lebaron

January 11, 2024

5  out of  5 rating by brian lebaron
"Every time I call they help me out with what ever I have. Paying my bills r any questions, they there for me..Also thank you Mrs Charlotte"
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Matthew Hulgan

January 4, 2024

5  out of  5 rating by Matthew Hulgan
"Very attentive and reasonably priced. Nikki did a great job explaining everything and making sure my coverage was equivalent and at a better rate."
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Hunter Kraemer

December 28, 2023

5  out of  5 rating by Hunter Kraemer
"Charles was very helpful and got me better coverage for less money a month without a hassle."
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Gabrielle Ardoin

December 12, 2023

5  out of  5 rating by Gabrielle Ardoin
"Wonderful experience! I worked with Charles, and he was very kind and professional. He went above and beyond in assisting me with my new policy."
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Benjamin Morgan

December 6, 2023

5  out of  5 rating by Benjamin Morgan
"I needed life insurance, and Megan helped me out. It was an easy process, and she was very professional. Would recommend!"
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freida platt

November 17, 2023

5  out of  5 rating by freida platt
"I was looking for new insurance and was making the usual phone calls. I called Hidalgo State Farm Insurance and knew after talking to Heather Miller for a couple of minutes that I had find my new home for insurance. Heather was so friendly, helpful and very knowledgeable. My other phone calls to insurance companies didn’t go as smooth or make you feel like they were there for my husband and I. She made the whole process so easy. After talking with Heather, I knew there was no reason to look further. I give Chadd Hidalgo insurance and Heather the Highest rating they can receive. If you are looking for insurance, give them a call and you will look no further."
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Lisa Clement

November 1, 2023

5  out of  5 rating by Lisa Clement
"Charlotte always goes above and beyond to help with clients. I love her. I will not deal with anyone else in the office as I have in the past and they have messed up some of my things."
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Kristin Fry

October 24, 2023

5  out of  5 rating by Kristin Fry
"Megan and Ladd were extremely helpful and knowledgeable guiding me through my Life Insurance options. They took their time, listened to what my current needs are, and offered me several options to choose from! Megan also helped me get a discount on my auto insurance while I was in the office! Definitely would recommend Megan or any of Ladd’s team for all your insurance needs!"
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Gabe Pierce

September 22, 2023

5  out of  5 rating by Gabe Pierce
"Very informative and helpful"